BUSINESS REQUIREMENTS DEFINITION: ACME MEDIA CUTTER   Term Paper ID:36585 Click to get this paper

Essay Subject: Identifies the business requirements for inventory tracking manufacturing production and service tracking for the ...... More...

4 Pages / 900 Words 2 sources, 3 Citations, APA Format $16.00 Return to List of Papers

Paper Abstract: Identifies the business requirements for inventory tracking, manufacturing/production and service tracking for the Acme Laser Knife Media Cutter product using computers. Explains what each department can do to track inventory, warranties, shipping status, etc. Paper Introduction: Business REquirements Definition Acme Media Cutter Introduction Companies that implement a new software system are sometimes-indeed oftentimes-disappointed in the actual versus the expected results Individuals may complain that they fail to realize the promised benefits or companies may not perceive that they recover the costs associated withthe new system While there are times that the software system isinappropriate to the business situation where it is implemented more oftenfailure of results versus expectations are due to unrealistic expectations or the inability of the Text of the Paper: The entire text of the paper is shown below. However, the text is somewhat scrambled. We want to give you as much information as we possibly can about our papers and essays, but we cannot give them away for free. In the text below you will find that while disordered, many of the phrases are essentially intact. From this text you will be able to get a solid sense of the writing style, the concepts addressed, and the sources used in the research paper. Along the way, they may passthrough other statuses, such as inspection (quality assurance), and rework. Items thatare placed in customer rework are repaired under warranty and are keptseparate from the other manufacturing items both physically and within thecomputer system (Richardson, 2 5). The manufacturing production system uses production forecasts todetermine how much of which product to produce and when. Coordination for order quantities of rawmaterials must also be done with the purchasing group to ensure that thecompany receives the best price. Quality time. Business REquirements Definition: Acme Media Cutter Introduction Companies that implement a new software system are sometimes-indeed,oftentimes-disappointed in the actual versus the expected results.Individuals may complain that they fail to realize the promised benefits,or companies may not perceive that they recover the costs associated withthe new system. This research considers the business requirements at Acmeassociated with the inventory tracking, manufacturing production andservice tracking of the Acme Laser Knife Media Cutter product. This decreases the itemsavailable for sale and should trigger additional activity on themanufacturing side. Theservice department can also determine the status of the warranty andwhether the repair will be made at no cost to the customer, or whether afee will be charged. In somecases, consumers will be willing to wait for delivery, but each lost salerepresents lost revenue and could represent a lost customer forever (Chopraand Lariviere, 2 5). Service Tracking The service tracking module is another major component of the computersystem. (2 5, August). Inventory Tracking Inventory tracking is critical to the company in order to ensure thatthe right products are available at the right time. MIT Sloan Management Review, 47, pp. Service tracking is responsible for items that returned bycustomers for repair or replacement under warranty or, in the case when thewarranty has expired, for payment. 16-17. If a customer tries topurchase the product and cannot do so, he or she may either choose asubstitute product, or may choose not to purchase altogether. Rejects are considered scrap. Conclusion Business processes do not exist in a vacuum; that which occurs in onesection of the business affects the others. As products come off the assembly process they are checked for qualityand placed into finished goods, rejects, or rework. Managing service inventory to improve performance. When this number is issued, itis entered into the service tracking module along with information aboutthe type of repair and when the item is expected to be returned. These units are tracked by their serialnumbers that are assigned at the end of production and that are enteredinto the inventory tracking system. Finished goods areproducts available for sale while products placed into rework go back intoprocessing. This triggers thepurchasing system to place orders-possibly automatically-with vendors sothat the various raw materials that are required for production are orderedand received in time to be used. As transactions are completed-including credit card verification or other payment verification-items aremoved from "available for sale" to "shipping". The manufacturing system is based on taking rawmaterials that are purchased from outside vendors and tracking both the rawmaterials and the assembly process. While three areas have beenconsidered here, for example, finance, marketing and other areas of thecompany are also impacted by the activities of the organization and need tobe included in the computer system, as well. L. Customers who have items they want repaired need to use a returnauthorization number issued by the company. In addition, the service tracking system is used toensure that items are repaired prompted and returned in working conditionto the customer. As products move through the assembly process, they move from work inprocess (WIP) status to available for sale. When the item arrives, its number is checked againstthe service tracking module and it is sent to the service department toensure that the damage is covered under the warranty. A. Once items are shipped, they are removed from the"shipping" status and are marked as "complete." Manufacturing Production The manufacturing production part of the system can be among the mostintricate components. themanufacturing production system interfaces with the order entry system, theinventory tracking system, the supply chain management system, if one isimplemented, and the service tracking system since goods returned forservice may well be handled by the manufacturing group (Richardson, 2 5). Like the inventory tracking system,the manufacturing production system is critical to ensuring that the rightgoods are available at the right time for customers to purchase. Service tracking is critical in partso that the company can track its warranty expense, and also to maintainits quality level. Logistics Today, 46, pp. While there are times that the software system isinappropriate to the business situation where it is implemented, more oftenfailure of results versus expectations are due to unrealistic expectations,or the inability of the company to understand the changes that need to beimplemented in concert with the software system in order to produce thedesired results. Items available for sale can besold either online or by phone sales. In this case, it isand entered into the system as "awaiting repair." (If the item does notqualify for warranty work for whatever reason, such as customer fault, thecustomer is contacted for direction on what to do next.) Once the item isbeing worked on, its status is changed to "in rework." When the item iscompleted, it is moved to shipping and sent back to the customer using the"shipping' and complete statuses also used as part of the inventorytracking process. The inventory tracking system must be integrated with the purchasingand manufacturing systems as well as the order entry system. ReferencesChopra, S., & Lariviere, M. Ideally, thesoftware should be able to predict demand for the cutter based on pastpurchasing patterns, including seasonality-the cutter might be more popularin the fall months, for example, as consumers purchase items for Christmas. (2 5, Fall). Customer rework is a status reserved for those items that have beenreceived from customers as part of the service tracking system. 56-63Richardson, H. If this paper is not what you are looking for, you can search again: Search for: or Click here to request an essay written just for you.

Many of our Papers can be Downloaded From This Site!

PLEASE READ THIS, IT IS IMPORTANT!

Office hours are Monday through Friday, from 9 am to 5 pm (PST). You may place orders for custom research over the phone during office hours. E-mail requests can be made to our graduate and undergraduate department any time, and will be reviewed during office hours. You may also contact customer service any time through e-mail, and we will review your message during business hours. A great many papers can be downloaded right from this site, but not all of them. If you would like to know if a particular paper is downloadable, just look in the description for: "Available for Internet Download: Y" or "Available for Internet Download: N" If you wish to purchase a paper which is NOT available for immediate download, you will need to make other shipping arrangements. Also, please be aware that these orders are processed Monday through Friday from 9 am to 5 pm (PST). If you place your order after 4:45pm on Friday, it will not be processed until the following Monday morning. We charge $8 per page for all of our pre-written reports, plus shipping (and tax for California residents). However, the highest cost of any ONE report is $136, or 17 pages. Please, take a moment. Make sure you have chosen the report you want or need BEFORE you complete your order. If you are not sure, allow us to help you. We do not offer refunds or exchanges, so it is important for you to let us answer your questions during office hours. Reports which are e-mailed or downloaded are in Microsoft Word format. We are making more reports available for e-mail delivery faster than we can update our listings. Please call to check on the status of particular reports. There are many other shipping options which are listed on the Checkout page.